Items must be returned with in 30 days of receipt. Please Contact our customer service department for a return authorization number and shipping instructions prior to return. Special order items are non returnable unless there is a defect in the quality or workmanship. Shipping charges should be pre paid unless other wise arranged in advance. No C.O.Ds accepted.All merchandise must be carefully packed and will be subject to charge if not in saleable condition. All orders will be subject to a 25% restocking fee if cancelled after shipment except if a product has been damaged in shipping or defect that renders it unusable - in which case there will be no refund.